Skip to content

Legal

Sub-processors

Last updated May 17, 2026. We use the following vendors to deliver Root Herald. We notify customers 30 days before adding any new sub-processor — subscribe to /legal/sub-processors.rss to get the firehose.

Current list

Active sub-processors

VendorPurposeLocationTransfer
Amazon Web Services (AWS)Compute, storage, database, networkingUnited States (us-west-2 / Oregon)Standard Contractual Clauses
StripePayment processing for paid plansUnited States / IrelandStandard Contractual Clauses
Postmark (ActiveCampaign)Transactional email (signup verification, support replies)United StatesStandard Contractual Clauses
SentryError tracking and performance monitoring (no PII in payloads)United StatesStandard Contractual Clauses
CloudflareDDoS protection and edge cachingGlobal (edge POPs)Standard Contractual Clauses

Object

If you don't like one

Email dpa@rootherald.io with the sub-processor name and your concern. If we can't agree on a remedy you may terminate the affected service with a pro-rata refund.